Returns & Exchanges
At Imperfects, we stand by the unique character of our products and offer a 30-day window for returns or exchanges on all unworn items in their original condition. We believe in finding the right fit for every individual, ensuring your journey with our goods is seamless.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags remain attached and the product is in its original state.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing